Frequently asked questions
What materials do you use?+
Our jewellery is crafted from brass, copper alloys and premium plating (antique gold, rhodium, silver oxidised). Kundan and AD pieces use high-quality stones. All pieces are nickel-free and safe for daily wear.
Is this real gold?+
No. Alankar Fashions offers artificial (imitation) jewellery designed to look and feel like traditional gold jewellery at accessible prices. This is clearly stated on every product page.
How do I care for my jewellery?+
Store in a dry box or airtight pouch. Keep away from water, perfume, sweat, and humidity. Clean gently with a soft cotton cloth. Do not use polish liquids or ultrasonic cleaners.
Do you ship across India?+
Yes, we ship pan-India via reputed logistics partners. Free shipping on orders above ₹999. Cash on Delivery (COD) is available on eligible pincodes.
How long does delivery take?+
Metro cities: 3–5 business days. Rest of India: 5–8 business days. You will receive a tracking link by email and WhatsApp once dispatched.
What is your return policy?+
15-day easy returns on unused pieces in original packaging. Refund is initiated within 3 business days of receiving the returned item.
Can I visit your store?+
Yes! Visit us at Shop No 1, 1354 B Ward, near Khari Corner, Mangalwar Peth, Kolhapur, Maharashtra 416012. Call +91 96570 93006 before visiting.
Do you take custom orders?+
Yes, we take custom orders for weddings and bulk gifting. WhatsApp us at +91 96570 93006 with your requirement and we will get back to you within 24 hours.