Refund Policy
Last updated: 10 August 2026
At Alankar Fashions, we want you to be completely satisfied with your purchase. This Refund Policy explains when and how refunds are issued.
Eligibility for Refund
A refund will be provided in the following situations:
- You received a damaged, defective, or incorrect item
- Your order was cancelled before it was shipped
- Your return has been received and inspected under our Return Policy and approved
Non-Refundable Items
The following are not eligible for refund, except in the case of a manufacturing defect:
- Customised or made-to-order jewellery pieces
- Items purchased during clearance/final-sale promotions, clearly marked as non-returnable at the time of purchase
- Items showing signs of use, damage, or missing original packaging/tags when returned
Refund Timeline
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days.
Refund Method
Approved refunds are issued to the original payment method used at checkout (card, UPI, netbanking, or wallet). For Cash on Delivery orders, refunds are issued via bank transfer or UPI to an account you provide.
Please note that depending on your bank or payment provider, it may take a few additional business days for the refunded amount to reflect in your account after we process it on our end.
Cancellations
Orders can be cancelled free of charge any time before they are shipped. To cancel an order, please contact us immediately at hello@alankarfashions.com or +91 96570 93006 with your order number. Once an order has been shipped, it cannot be cancelled — you may instead initiate a return upon delivery as per our Return Policy.
How to Request a Refund
To request a refund, please contact our support team at hello@alankarfashions.com or +91 96570 93006 with your order number and the reason for your request. Our team will guide you through the process.
Contact Us
For any questions about refunds, reach us at hello@alankarfashions.com or +91 96570 93006, or visit us at Shop No 1, 1354 B Ward, near Khari Corner, Mangalwar Peth, Kolhapur, Maharashtra 416012.